Who We Are​

Our website address is: https://jwala.shop

Welcome to Jwala Shop & Services Pvt. Ltd. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to your data.

What Personal Data We Collect and Why We Collect It​

1. Data We Collect

We collect the following personal data when you use our website and services:

  • Name
  • Email Address
  • Shipping Address
  • Phone Number

2. Why We Collect Your Data

We use your personal data for the following purposes:

Marketing: With your consent, to send promotional communications and newsletters.

Order Processing: To fulfill and ship your orders and provide related customer service.

Communication: To send order confirmations, updates, and respond to inquiries or requests.

User Experience: To improve our services, including personalizing content and recommendations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember Your Preferences: Store your user settings for convenience.
  • Analyze Website Usage: Collect data to understand how visitors use our site and improve our services.
  • Secure Your Session: Ensure the integrity of your login and session.

Most web browsers allow you to manage cookie settings. You can choose to disable cookies, but doing so may affect the functionality of the website.

4. Third-Party Services

We partner with reputable third-party service providers to process payments securely, manage shipping, and analyze website usage. These third-party services may have access to your data as needed to perform their functions, but they are prohibited from using it for any other purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you have an account with us, we may retain your data for as long as your account is active or as needed to provide services to you.

6. Your Rights Over Your Data

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data and obtain a copy.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data.
  • Objection: You can object to our processing of your personal data under certain conditions.
  • Data Portability: You can request to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us via the contact form on our website.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the contact form on our website or at [email protected]